Our Promise
We go above and beyond to help keep your trucks working.
From service reminders to roadworthy certifications, warranty repairs to defect clearances, our state-of-the-art equipment keeps your trucks in tip-top condition and minimises unexpected breakdowns.
Personal Attention
Sick of just being a job ##?
We hate that too.
That’s why all our customers have names and preferences – and that’s why we get to know your fleet of trucks, too. It enables us to provide exceptional service. Unexpected emergency? Our regular clients know we’ll help them out.
Quality & Care
We pride ourselves on our workmanship so we don’t just take care of appearances. We get to the root of problems – like rust and worn joints – and fix them before they cause expensive damage to your vehicle and your reputation.
We’ve recently upgraded our tools and technology so that we can serve you better and installed a Roller Brake Tester that can discern problems before they are visible to the human eye.
Competitive Price
Your trucks are valuable assets that make you money – when they are on the road!
We’re not the cheapest if you only look at our hourly rate – but if you look at the value we deliver, we may deliver the greatest ROI of any investment you ever made.
Warranted Repairs
If you thought that you had to go back to the dealer to ensure that your repairs were covered by warranty, think again!
At 10 Four Truck Repairs we are fully certified and compliant with manufacturers’ requirements so all your warranted repairs are covered.
Honesty & Integrity
We all stuff up sometimes…
Even though we hate it when we do, we make every effort to get things right!
On the rare occasions it happens… we’ll acknowledge our stuff up, and we’ll make it right.
We’re Not Just “Another Workshop”
We are the only heavy vehicle workshop in Sydney that values your safety record and reputation as much as you do, because I don’t want to have the lives of families on my conscience because your truck’s brakes failed. We have some tools that are unique across the whole East Coast of Australia to prove this. Some of our largest clients aren’t even Sydney-based – Fleet Managers send their trucks across the country to be taken care of by our expert mechanics.
We call you ‘customers’ because once you have experienced the difference we offer, we know you’ll develop the custom of bringing your trucks to us for service and repairs.
Whether it is dissolving the last speck of rust before welding a join, matching your custom paint colour, inspecting universal joints for wear, replacing worn springs, or including a Roller Brake Test with every service… our goal is to provide superior service at a fair price, save lives, and keep your truck and your professional reputation in prime condition.
Pat
Entrepreneur and Mechanic
Our clients are like part of the family. If we can help in any way, even if it’s not a mechanical issue, we will. We’ve even repaired a steel fence and gate on a Saturday morning that a client’s driver accidentally backed into.
Joleen
Administration & Service
Behind every great man is an even greater woman, in this case that’s me, Joleen. I’m the grease that keeps the cogs of our business turning. You’ll most likely speak to me when you call the office
to schedule a service.
Clients’ Trucks & Trailers
The Reason We Exist
If it weren’t for your vehicles, we wouldn’t be here constantly learning new skills and investing in new equipment so we can serve you better and keep your trucks, trailers, and drivers safely on the road.